In the industries where there’s rapid productivity growth, everybody is freaked out, because what are people going to do after everything gets automated? In the other part of the economy, that second part, health care and education, people are freaked out about, "Oh my God, it’s going to eat the entire budget! It’s going to eat my personal budget. Health care and education is going to be every dollar I make as income, and it’s going to eat the national budget and drive the United States bankrupt!" And everybody in the economy is going to become either a nurse or teacher. It’s really funny, both sides of the economy get polar opposite emotional reactions. ... We are very much not present, in what we would consider to be a healthy way, in education, health care, construction, childcare, senior care. The great twist on that is that second category — that’s most of the GDP. Most of the spending is most of the GDP, and these are the areas where we have not yet been able to crack the code. ... How audacious or insane is it to think that you could bring tech to health care or education? It’s probably 50/50. ... What’s interesting is there are probably more new computer companies in the valley today than there were probably since 1982 — it’s just that the products are all these different shapes, sizes, and descriptions. ... Basically, the entire way we live today is a consequence of the invention of the automobile. Because, before that, people just never went anywhere. Therefore, everything that you travel to is a consequence of the automobile.
Striving for perfection in mind, body and spirit is a Korean way of life, and the cult of endless self-improvement begins as early as the hagwons, the cram schools that keep the nation’s children miserable and sleep-deprived, and sends a sizable portion of the population under the plastic surgeon’s knife. ... I have come to South Korea to find out just how close humanity is to transforming everyday life by relying on artificial intelligence and the robots that increasingly possess it, and by insinuating smart technology into every aspect of life, bit by bit. Fifty years ago, the country was among the poorest on earth, devastated after a war with North Korea. Today South Korea feels like an outpost from the future, while its conjoined twin remains trapped inside a funhouse mirror, unable to function as a modern society, pouring everything it has into missile tests and bellicose foreign policy. Just 35 miles south of the fragile DMZ, you’ll find bins that ask you (very politely) to fill them with trash, and automated smart apartments that anticipate your every need. ... The automation of society seems to feed directly into the longing for perfection; a machine will simply do things better and more efficiently, whether scanning your license plate or annihilating you at a Go tournament. ... the mood is not one of luxury and happy success but of exhaustion and insecurity.