Exposing the reasons we fail to understand the minds of others. ... No human being succeeds in life alone. Getting along and getting ahead requires coordinating with others, either in cooperation as friends, spouses, teammates, and coworkers, or in competition as adversaries, opponents, or rivals. Arguably our brain’s greatest skill is its ability to think about the minds of others to understand them better. ... the ways in which our sixth sense works well, but not nearly as well as we might think. The truth is that you are likely to understand much less about the minds of your family members, friends, neighbors, coworkers, competitors, and fellow citizens than you would guess. ... One of the biggest barriers to understanding others is excessive egocentrism. You can’t see into the mind of others because you can’t get over yourself. You can’t overcome your own experiences, beliefs, attitudes, emotions, knowledge, and visual perspective to recognize that others may view the world differently. Copernicus may have removed the Earth from the center of the universe, but every person on this planet is still at the center of his or her own universe. ... The important point is to relax a bit when others don’t seem to appreciate you as much as you think they should. ... The point here is that few of us are quite the celebrity that our own experience suggests we might be; nor are we under as much careful scrutiny from others as we might expect. ... Knowledge is a curse because once you have it, you can’t imagine what it’s like not to possess it.
Decision fatigue helps explain why ordinarily sensible people get angry at colleagues and families, splurge on clothes, buy junk food at the supermarket and can’t resist the dealer’s offer to rustproof their new car. No matter how rational and high-minded you try to be, you can’t make decision after decision without paying a biological price. It’s different from ordinary physical fatigue — you’re not consciously aware of being tired — but you’re low on mental energy. The more choices you make throughout the day, the harder each one becomes for your brain, and eventually it looks for shortcuts, usually in either of two very different ways. One shortcut is to become reckless: to act impulsively instead of expending the energy to first think through the consequences. (Sure, tweet that photo! What could go wrong?) The other shortcut is the ultimate energy saver: do nothing. Instead of agonizing over decisions, avoid any choice. Ducking a decision often creates bigger problems in the long run, but for the moment, it eases the mental strain. You start to resist any change, any potentially risky move ... experiments confirmed the 19th-century notion of willpower being like a muscle that was fatigued with use, a force that could be conserved by avoiding temptation. ... Any decision, whether it’s what pants to buy or whether to start a war, can be broken down into what psychologists call the Rubicon model of action phases, in honor of the river that separated Italy from the Roman province of Gaul.
Self-driving technology has become a fixation for Kalanick. Developing a driverless car, he’s often said, is “existential” to Uber. If a competitor managed to get there first, it could easily replicate Uber’s core service (shuttling passengers) without its single largest cost (paying drivers). ... According to the legal complaint filed on behalf of Google’s driverless car division—as almost everyone at Waymo still refers to it—the company began investigating Levandowski last summer after learning that Uber had paid about $700 million for his months-old company. Google’s suit, filed in a San Francisco federal court, says its investigators uncovered a trove of digital evidence that hint at an unprecedented theft. According to the suit, Levandowski used his company laptop to download 14,000 design files from Google’s car project. ... At issue is a business that both companies believe will be worth hundreds of billions or even trillions of dollars a year. And though both companies like to portray driverless cars as some near-term inevitability, this dispute shows just how messy the race to get there could prove to be.