A naturally occurring oxide, TiO2 is generally extracted from ilmenite ore and was first used as a pigment in the 19th century. In the 1940s chemists at DuPont refined the process until they hit on what’s widely considered a superior form of “titanium white,” which has been used in cosmetics and plastics and to whiten the chalked lines on tennis courts. DuPont has built its titanium dioxide into a $2.6 billion business, which it spun off as part of chemicals company Chemours, in Wilmington, Del., last fall. ... A handful of other companies produce TiO2, including Kronos Worldwide in Dallas and Tronox of Stamford, Conn. Chemours and these others will churn out more than 5 million tons of TiO2 powder in 2016. China also produces large amounts of the pigment, and its industries consume about a quarter of the world’s supply. Most of China’s TiO2 plants, however, use a less efficient and more hazardous process than the one developed at DuPont. Starting in the 1990s, if not earlier, China’s government and Chinese state-run businesses began seeking ways to adopt DuPont’s methods. Only they didn’t approach the company to make a formal deal. According to U.S. law enforcement officials, they set out to rip off DuPont. ... Most trade-secret theft goes unreported. Companies worry that disclosing such incidents will hurt their stock prices, harm relationships with customers, or prompt federal agents to put them under a microscope. Theft of trade secrets also rarely results in criminal charges because the cases are time-consuming and complicated, and it’s often difficult to win a conviction for conspiracy to commit espionage. A 2013 study estimated that China accounted for as much as 80 percent of the $300 billion in losses sustained by U.S. companies from the theft of intellectual property. Often, China won’t even release the records or serve the subpoenas that might contribute to a prosecution. To win in court, companies must prove they properly safeguarded their trade secrets, something many fail to do.
Many companies already have the ability to run keyword searches of employees’ emails, looking for worrisome words and phrases like embezzle and I loathe this job. But the Stroz Friedberg software, called Scout, aspires to go a giant step further, detecting indirectly, through unconscious syntactic and grammatical clues, workers’ anger, financial or personal stress, and other tip-offs that an employee might be about to lose it. ... To measure employees’ disgruntlement, for instance, it uses an algorithm based on linguistic tells found to connote feelings of victimization, anger, and blame. ... It’s not illegal to be disgruntled. But today’s frustrated worker could engineer tomorrow’s hundred-million-dollar data breach. Scout is being marketed as a cutting-edge weapon in the growing arsenal that helps corporations combat “insider threat,” the phenomenon of employees going bad. Workers who commit fraud or embezzlement are one example, but so are “bad leavers”—employees or contractors who, when they depart, steal intellectual property or other confidential data, sabotage the information technology system, or threaten to do so unless they’re paid off. Workplace violence is a growing concern too. ... Though companies have long been arming themselves against cyberattack by external hackers, often presumed to come from distant lands like Russia and China, they’re increasingly realizing that many assaults are launched from within—by, say, the quiet guy down the hall whose contract wasn’t renewed.